PetSmart at 6622 Charlotte Pike #108 in Nashville, Tennessee

Customer Reviews about PetSmart

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  Took my baby and dropped her off at 11:15 for a 11:30 appointment, Monday, September 18. There were 5 groomers there grooming dogs. I was told max time they would have her would be 4 hours. I've never had it take over 3 hours to have her groomed. However, at 3:30, which was 4 hours, I called and they told me she would be ready about 4:30. Come on! That's 5 hours. No excuse for that. Her hair looks like the groomer rushed to get her done. Even though she looks better than when I dropped her off, her haircut looks pretty shabby. I complained and they gave me my senior discount plus and extra 15%. The groomer apologized and said it was because they were short handed. Like I said there were 5 groomers there when I dropped her off. Just a case of overbooking. I will never take her back to any Petsmart nor will I recommend them. I will definitely do just the opposite. By the way, if I didn't mention it, it was the West Nashville Petsmart.
  February 28, 2017

  by Judy Garrison
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  Took my schnauzer for grooming , Sara did a wonderful job and was sweet and friendly. I like the store but the check out guy was not so nice. They could use someone there that makes you want to come back
  December 29, 2016

  by Colleen Garmon

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