Nashville Cat Clinic at 436 Bell Road in Nashville, Tennessee

Customer Reviews about Nashville Cat Clinic

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  Update: I waited all morning to get a call back about my cat, who is sneezing blood. When four hours had passed, I scheduled an appointment with a different vet and decided to post this review. Within 15 minutes of posting, someone from their office called to try to get me to take it down. When I declined to apologize for my honesty, the person on the phone said “well I guess this wasn’t an emergency after all!” And hung up on me. The fact that they won’t call back regarding their patient’s health, but will respond in real time to negative reviews, tells you everything you could possibly need to know about their priorities. I DEEPLY regret bringing my cats here. I brought in two perfectly healthy cats a week ago for vaccines and a yearly check up. Hours after I brought them home, my cat lost his appetite and became lethargic. He seemed to recover the next day, so I chalked it up to a bad reaction to a vaccine, but shortly after that he started sneezing. Now he’s sneezing BLOOD and not only can I not get anyone to call me back, but when I do call, the woman that I talk to is super rude. She said that I could make an appointment to bring my cat in this morning, which seems weird - if the vet doesn’t have time to return a call, why would they have time for a new appointment? I had my husband call and they gave him a totally different answer - saying that our doctor isn’t in today, and that we’ll have to wait until tomorrow. So first they made my cat sick and don’t care at all about it, then they were rude and lied to me. Considering that I paid over $300 for a basic checkup, I would think that they would care about keeping my cat healthy, or at the very least, keeping my business. Guess not. I’ll be making an appointment for my cat to see a different vet tomorrow, and I will continue to post reviews and warn everyone that I know. I filled out my own paperwork prior to the appointment, but somehow they managed to spell my last name wrong and get both of my cats’ ages wrong in their system. They clearly just don’t care. They ran unnecessary EKG’s on both cats, didn’t even get any results for one of them, but charged us $50 each. Another thing worth noting is that this office is still more than happy to do declaw surgeries, even though everyone knows that it is not in the best interest of the animal, and is essentially abusive. If you want a cat without claws, you don’t deserve to own a cat.
  August 24, 2017

  by Becca Dunn

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